Customer

Customer POC Information

Field Service Made Easy

DEVICES FOR LESS

Let us procure you the latest ruggedized tablets specifically designed for surviving in the field. Get Samsung tablets such as the Tab Active3 LTE to withstand harsh environments and weather.

FULLY MANAGED HELP DESK

Never be stuck in the field without assistance again! Get our award-winning managed services, including our 24/7 help desk team. Our help desk team can provide technical support for software, devices, and connectivity related issues. *

MOBILE DEVICE MANAGEMENT

Make your day-to-day easier with MDM software and fully managed MDM services. Automatically keep your devices functioning with the latest security patches and operating system updates. Manage your devices from a single point of control, customize usage settings and provide the ability to lock or wipe a device remotely.

TELECOM EXPENSE MANAGEMENT

Save on your wireless, voice, and data bills! As part of a turnkey solution our billing analysts can manage your telecom expenses by consolidating your bills into one concise and detailed invoice. Not only that, we validate the accuracy of the billing from each telecom vendor, constantly optimize your bill for best pricing and take on all disputes and resolutions.

Are you challenged with…

Lack of storage for devices

Unused or broken devices lying around

Misplaced devices with employee turnover

Outdated devices or software

Overspending on wireless and data

No one to manage devices

Inexperienced IT teams

Lack of technical support for devices, software, or data related issues

Full-service mobile solutions

Devices for less

Equip your technicians with durable devices to promote efficient and timely customer service while in the field. Let us procure you a selection of the latest ruggedized tablets specifically designed for surviving harsh environments. We partner with all major carriers and hardware vendors to produce cost efficient device options, including both Apple and Android products. Our experts have the experience and knowledge to suggest equipment that suits your industry.

Fully managed help desk

Between connectivity issues, equipment malfunctions, and software glitches, technicians are often left helpless in the field. Malfunctions disrupt the flow of business and can setback a technician’s entire day. Let our team become your team. eSquared has an award-winning help desk that is available 24/7 to provide troubleshooting for your technicians. Your team can feel secure knowing our help desk is there to support them.

Mobile device management

Grow your business with mobile device management (MDM) services. We partner with industry leaders to equip you with software to ease the burden of day-to-day tasks. With MDM software, easily access client information, create estimates and invoices, schedule and dispatch technicians, and even receive payments all from a mobile device. Have your business at your fingertips. 

We can work with any software provider to automatically keep your devices running with the latest security patches and operating system updates. We can manage your devices from a single point of control, customize usage settings and provide the ability to lock or wipe a device remotely. All of these services keep your devices functioning.  

Telecom expense management

Tired of having to manage bills from numerous vendors? Want to get a better handle on your telecom assets and save money? Relieve these burdens from your accounting team and let eSquared manage your telecom expenses. Save on your wireless, voice, and data bills! As part of a turnkey solution our billing analyst can manage your telecom expenses by consolidating your bills into one concise and detailed invoice. Not only that, we’ll be your extra pair of eyes! We validate the accuracy of the billing from each telecom vendor, constantly optimize your bill for best pricing and take on all disputes and resolutions. Never worry about being over charged by your telecom vendors again! 

Get visibility of your wireless, voice, and data expenses and keep the billing all in one place.